Contact us

Your questions are important. For the most immediate assistance, find the appropriate office to answer your question in the topics on this page.

For TTY, use your preferred relay service to reach any of these offices.

If you are applying for health care programs

General questions
- MNsure if you have questions about how to apply online
- County or tribal office if you have questions about eligibility, or you are applying for Medical Assistance using a paper application
- DHS Health Care Consumer Support if you are not sure who to call
I got a letter and have a question about it, but I can’t find the phone number
- Your county or tribal office if the letter was about Medical Assistance, waiver services or case management
- MinnesotaCare if the letter was about eligibility or your premium
- Minnesota Family Planning Program if you applied for only family planning services
- DHS Health Care Consumer Support if you are not sure who to call

If you are in a health care program

Eligibility questions
- Your county or tribal office if you have questions about Medical Assistance or waiver programs
- DHS Health Care Consumer Support if you are not sure who to call
Covered services questions
- Your health plan's member services if you are enrolled in a health plan
- DHS Health Care Consumer Support if you are not in a health plan (fee-for-service coverage)
- Special Needs BasicCare (SNBC) health plans if you are interested in or enrolled in this program
- Ombudsman office if you need help resolving problems with a health plan
Finding a doctor or other health care provider
I got a letter and have a question about it, but I can’t find the phone number
- Your county or tribal office if the letter was about Medical Assistance, waiver services or case management
- Your health plan's member services if the letter was from your health plan
- Special Needs BasicCare (SNBC) health plans if you are enrolled in this program and the letter was from your health plan
- DHS Health Care Consumer Support if you are not sure who to call

If you have specific health care needs

Programs for certain health care needs
Additional help for people with disabilities
The Disability Hub MN, is an information, referral and assistance service for people with disabilities, chronic illnesses and their representatives.
- 866-333-2466
- 8:30 a.m. to 5 p.m. weekdays. Messages can be left 24 hours a day.