MSOP uses a one-way email system that lets clients receive email messages from you, but they cannot send messages. The messages are printed and given to clients after passing through security checks.
The email service is not operated by MSOP. It is provided by a third-party company called JPay, You can send email by creating an account on the JPay website. The cost is about 40 cents per message.
You must know a client’s ID number in order to send an email message. Due to privacy laws, we cannot tell you a client's ID number. The client must provide the number to you.
