MHCP provider training

Minnesota Department of Human Services (DHS) trainers coordinate training for fee-for-service providers who provide services for people enrolled in Minnesota Health Care Programs (MHCP). This page is updated regularly to reflect changes in on-demand videos and online training.

On-demand videos

On-demand videos are arranged by category and provide quick instruction on a concept or technique. Click on each category to see the available videos. The running time is listed next to the video title and each video contains closed captions. Internet Explorer is not a supported browser for viewing the videos. We recommend that you use an alternative browser when playing the videos if the videos will not open in your default browser. Please complete the short On-Demand Video Survey after you have watched a video so we can continue to improve and deliver effective provider training.

Getting started and General Procedures
- Provider Webpage Introduction (4 min., 16 sec.)
- Revalidation for MHCP Providers (4 min., 36 sec.)
MN–ITS
- Registering Your MN–ITS Account (6 min., 9 sec.)
- Guide to the MN–ITS Home Page (9 min., 5 sec.)
- Using the MN–ITS Mailbox (5 min., 33 sec.)
- Functions and Features of the MN–ITS Claim Screens (8 min., 36 sec.)
- Adding Taxonomy Codes for consolidated providers (5 min., 58 sec.)
- Guide to the User Administration Section in MN–ITS (7 min., 4 sec.)
- Verifying MHCP Eligibility in MN–ITS (7 min., 44 sec.)
Minnesota Provider Screening and Enrollment (MPSE) Portal
- Introduction to the MPSE Portal (5 min., 9 sec.)
- Managing User Roles in MPSE (8 min., 40 sec.)
- Introduction to Owners and Authorization Roles in MPSE (6 min., 11 sec.)
- MPSE Portal Registration for New Provider Enrollers (5 min., 33 sec.)
- Managing Existing Affiliations to an Individual Provider in MPSE (9 min., 40 sec.)
- Managing Existing Affiliations to a Direct Support Worker in MPSE (9 min., 32 sec.)
- Adding an Organization to Individual Provider Affiliation in MPSE (6 min., 40 sec.)
- Adding an Affiliation to a Direct Support Worker in MPSE (13 min., 5 sec.)
- Managing Services and Credentials in MPSE (7 min., 39 sec.)
- Managing Addresses in MPSE (6 min., 47 sec.)
Billing
- Community Paramedic Services billing (10 min., 19 sec.)
- Entering Coordination of Benefits with Third Party Liability (837P) (9 min., 13 sec.)
- Entering Coordination of Benefits into an 837I Inpatient Claim (9 min., 43 sec.)
- Entering Coordination of Benefits for Medicare Part B (7 min., 5 sec.)
- Validating a Claim in MN–ITS (5 min., 29 sec.)
- Sending attachments for a MN–ITS Claim (8 min., 44 sec.)
- How to Read Your Remittance Advice (8 min., 5 sec.)
- How to Read the Payer Claim Control Number (PCN) (4 min., 58 sec.)
- How to Read the Payment and Claim Cut-off Calendars (5 min., 44 sec.)

Online training

An instructor will cover a variety of basic skills during these online training sessions, such as navigating through the DHS website, locating and using MHCP provider information, other related webpages and internet-based applications including, but not limited to, the MN–ITS application. At the end of each session the instructor will allow time for participants to ask questions.

Note: The Steps for Success and Waiver Services training require a prerequisite training, which you will complete online on your own.

Request an accommodation
If you need a reasonable accommodation to participate in a training session, email dhs.provider-workshops@state.mn.us to tell us what kind of accommodation you need. We will contact you by email to confirm your request.

Give us your feedback
Your feedback is valuable to MHCP. We will ask you to complete a short survey after you have completed your training session so we can continue to improve and deliver effective provider training. Select the link that corresponds to the month that you took your training.

Provider Training Survey April 2024

Provider Training Survey March 2024

All providers

Provider specific

Additional training information

Other training opportunities
- DirectCourse: Online classes (free and low-cost training courses)
- TrainLink (DHS clinical instruction and coursework for some providers)
- Developmental and mental health screening of children in Minnesota
- Aging and related topics training
- Disability Services Division training news and information