Study subjects have the option to receive background study notifications by U.S. Postal Service mail and/or online. The Applicant Access to Electronic Documents feature provides access to most background study documents online through the Applicant Portal. This paperless option securely stores documents electronically so study subjects can access them any time. Study subjects are informed of the option to access their documents online by receiving an email notification when a new background study application is submitted.
Important details for enrolled study subjects:
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Most background study determinations are made within 24 to 48 hours from the time when information is submitted. In some cases, more time is needed to complete the study. Entities receive electronic notices of background study determinations. Study subjects with cleared background studies may begin providing direct contact services immediately. Study subjects who are disqualified will be mailed a notice informing them of their status and their right to request reconsideration.