Child support cases do not automatically close when a child turns 18 or emancipates. Federal law allows the child support office to close a case under certain conditions.
In general, cases are closed when both of the following are true:
The county will continue to collect public assistance arrears until they are paid in full. You cannot close your case if your children receive public assistance through any of these programs:
If your children do not currently receive public assistance, you can ask the county to close your case by either:
Closing a full services child support case is an important decision. If you close your case when child support is still owed, you will be responsible for collecting all support the other parent owes to you. We encourage you to review the services the child support office provides before asking your worker to close your case.
The child support office will no longer collect support or provide any services, including income withholding. If you close your case:
If you receive child support payments on a stored value card, call the state child support help desk to close the card.
If you close a full service case, either parent can apply for income withholding-only services.
Either parent can re-apply for full services at any time. You may have to pay a cost recovery fee for services.