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HPE: Contact us

HPE main page | Policies, forms and notices | Training | FAQs | Contact us

If you have questions after reviewing the Hospital Presumptive Eligibility (HPE) online resources, use the list below to find the best place to get answers to your questions.

Contacts for questions related to HPE

  • Training: Access, registration or transcript issues
    Dhs.Hc.Trainersregistration-Rqts@state.mn.us
    Note: For questions about content in the training course, use the link provided in the training.
  • HPE availability, coverage start or end dates, application status
    Health Care Eligibility Operations (HCEO): 651-431-3480 or 888-702-9968, press option 1
  • Policy questions
    HPE Policy Guide (DHS-7267) (PDF)
    Health Care Eligibility Operations (HCEO): 651-431-3480 or 888-702-9968, press option 1
  • Member’s covered benefits
    Minnesota Health Care Programs (MHCP) Member Help Desk: 651-431-2670 or 800-657-3739
  • Submitting claims, access to EVS or MN–ITS
    MHCP Provider Call Center: 651-431-2700 or 800-366-5411

HPE email list

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