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Communication tools

We’re in this together

Helping people keep their health care coverage takes us all working together. Because the process is time-sensitive, we hope these tools will help you get the word out early to make the process smoother.

How to use these tools

This toolkit provides messaging and resources to use with Medical Assistance and MinnesotaCare enrollees to raise awareness about the renewal process.

 

Videos

There are many health care renewal videos available for you to download and share.

 

Social media, ads and handouts

 

Communications sent to enrollees by DHS

 

Communications for MinnesotaCare enrollees about premiums restarting

 

Communications for sharing exclusively by organizations with enrollee-specific data

Use the following materials when working directly with Medical Assistance and MinnesotaCare members to notify them about when to expect their renewal packet in the mail, if your organization has access to this information.

Related Resources

Refer to this reference guide for translated versions of calendar month names.

Communications for enrollees at the time of their renewal

Use these materials for just-in-time, targeted communications to enrollees due for their renewal by their monthly cohort after they receive their pre-renewal notice from DHS and after they receive their renewal packet from DHS.

Print materials

 

Communications toolkits by audience

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