Department of Human Services (DHS) Health Care Consumer Support contact information

Applicants for and enrollees of Minnesota Health Care Programs (MHCP) can call DHS Health Care Consumer Support (HCCS) with questions about Medical Assistance and MinnesotaCare.

Self service options:

Start with the following resources:

• To find a fee-for-service provider, refer to Find a doctor or other health care provider / Minnesota Department of Human Services (mn.gov).
• To get help with applying for MHCP, see Applying for Medical Assistance (MA) or MinnesotaCare / Minnesota Department of Human Services (mn.gov).
• To make a MinnesotaCare premium payment online, visit DHS | Payments (state.mn.us). 
• If you are enrolled in a health plan with your MHCP, a list of health plan member services is available for questions about covered services. 
• For questions about Medical Assistance eligibility or to report changes, contact your local County and Tribal Directory for Minnesota Health Care Programs / Minnesota Department of Human Services (mn.gov).
• For an overview of services available with your Medical Assistance or MinnesotaCare benefits, see Medical Assistance (MA) covered services or MinnesotaCare covered services. 

Contact HCCS

 You can call HCCS for the following:

• Assistance related to your fee-for-service covered services
• Questions about eligibility for MinnesotaCare
• Reporting changes if you are enrolled in MinnesotaCare and no one in your household has Medical Assistance, including changes to the following: 
  • Your current address and phone number (if you do not tell us you have moved and returned mail has no forwarding address, coverage may end)
  • Who lives with you
  • Starting or stopping a job
  • Other income that has started or stopped 
  • The people you plan to list as dependents on your income tax return
  • Starting or stopping other health insurance
  • Access to insurance through a job
  • Whether you are pregnant or have a new baby
  • Incarceration status
  • Citizenship or immigration status

Phone numbers: 651-297-3862 or 800-657-3672
For those who speak little or no English, HCCS provides free interpreter services.
TTY: Use your preferred relay service 

Regular hours: 8:00 a.m. to 5:00 p.m., Monday-Friday

Contact your county or tribal office

 You can contact your county or tribal office for the following:

• Questions about eligibility for Medical Assistance
• Reporting changes if anyone in your household is enrolled in Medical Assistance: 
  • Your current address and phone number (if you do not tell us you have moved and returned mail has no forwarding address, coverage may end)
  • Who lives with you
  • Starting or stopping a job
  • Other income that has started or stopped 
  • The people you plan to list as dependents on your income tax return
  • Starting or stopping other health insurance
  • Access to insurance through a job
  • Whether you are pregnant or have a new baby
  • Incarceration status
  • Citizenship or immigration status