This page contains a list of recommended trainings for case managers and care coordinators. There are a variety of trainings available. Each professional has unique training needs and priorities. Use this page to address any immediate training needs. Connect with your supervisor to identify your training requirements and develop a training path that supports your work.
To access trainings below in TrainLink, you will need to log on to the Older Adult Programs learning center and search by course code or title.
| Topic/Title/Course code | Description | Location |
|---|---|---|
| Dementia Capability Level 1, Older Adult Programs Learning Center, Course Code: MBA101 | This course is an overview for professionals about dementia, Alzheimer’s disease and related dementias. | TrainLink |
| Elderly Waiver Basic Program Overview, Older Adult Programs Learning Center, Course Code: EW101 | The training covers the policies and procedures for the EW program and is targeted for staff with up to 12 months of program experience. Those with more experience are welcome to view the training, understanding that the information presented is focused on program basics. | TrainLink |
| Health Care Directive / Patient Self-Determination Act, Older Adult Programs Learning Center, Course Code: OM13118 | In this course, students read the Minnesota Board on Aging’s brochure, “Planning ahead-Who will make decisions for you?” and then fill out an Honoring Choices Health Care Directive. | TrainLink |
| Tools for your practice when caring for…, Older Adult Programs Learning Center, Course Code: MBA204 | Dementia capability training for working with different cultural/ethnic groups: African American, Somali, Latino, Hmong and American Indian older adults. | TrainLink |
To access trainings below in TrainLink, you will need to log on to the Disability Services learning center and search by course code or title.
| Topic/Title/Course Code | Description | Location |
|---|---|---|
| Brain Injury - A Virtual Journey, Disability Services Learning Center, Code: DS641 | Reviews brain injury for case managers, direct care staff and providers working with a person with brain injury. Topics include interventions, strategies and tips for working with a person with a brain injury. | TrainLink |
| Brain Injury Basics | Ten modules that provide education on brain injuries and how to accommodate the symptoms for people with a traumatic brain injury (TBI). | YouTube |
| Consumer Support Grant, Disability Services Learning Center, Code: DSD_CSG_01 | These videos go over the basics of CSG, the process, roles and responsibilities of those involved. | TrainLink |
| Developmental Disabilities Waiver Waitlist, Disability Services Learning Center, Code: DDWL100 | Five modules on the overview of the DD Waiver waitlist, lead agency DD waiting list tasks, determining a waiting list category, documenting a category in MMIS and documenting funding approval. | TrainLink |
| E1MN: Supporting People on Waivers in Competitive, Integrated Employment | This course introduces the Disability Hub MN Benefits Planning Toolkit which provides training to help the people you support understand how benefits support work. | Disability Hub MN Benefits Planning Toolkit |
| E1MN: Supporting People on Waivers in Competitive, Integrated Employment | This course guides case managers through their role and responsibilities, as part of a team, supporting a person on a waiver in employment. Walk through the “Basic training for all roles" first. Then take the “Case Managers" course, which includes tools and resources a case manager can use to help with successful employment. | Disability Hub MN - E1MN training |
| Home and Community-Based Services (HCBS) Disability Waiver Foundations, Disability Services Learning Center, Code: HCBSWAIVER | Covers an introduction to the four HCBS disability waivers. It also explains who is eligible to receive these waivers and how the services covered under the waivers can help people live the lives they want to live. | TrainLink |
| Preparing people with autism spectrum disorder (ASD) to work in the community, Disability Services Learning Center, Code: ASDJOB101 | This presentation is for providers, lead agencies and parents to learn about preparing people with ASD to work in the community. | TrainLink |
| The Positive Supports Rule (Minn. R. 9544), Disability Services Learning Center, Course Code: PSR100 | Six modules that provide an overview of the Positive Supports Rule – when it is needed and when, where and to whom it applies. Learners will understand positive support strategies and person-centered planning, prohibited and allowed procedures, roles of professionals in the Positive Supports Rule and documentation and reporting requirements. | TrainLink |
| Calculate Rate Management System (RMS) framework rates in the MnCHOICES support plan, Disability Services Learning Center, Course Code: MNSP_R300 | This course will help you learn how to complete the non-framework rate information section of the RMS Rate Calculator Screen (when needed). | TrainLink |
| Intro to Rates for Disability Waiver Services Within the MnCHOICES Support Plan, Disability Services Learning Center, Course Code: MNSP_R100 | This course explains the workflow that must occur to calculate Rate Management System (RMS) framework rates, market rates and predetermined rates for disability waiver services within the MnCHOICES Support Plan. | TrainLink |
| CCB Waiver Management System, Disability Services Learning Center, Course Code: WMS_CCB | Four training modules that provide information about the CCB Waiver Management System (WMS) and demonstrate how lead agency WMS users can complete specific tasks within WMS to manage their waiver budgets effectively. | TrainLink |
| DD Waiver Management System, Disability Services Learning Center, Course Code: WMS_DD | Four training modules that provide information about the DD Waiver Management System (WMS) and demonstrate how lead agency WMS users can complete specific tasks within WMS to manage their waiver budgets effectively. | TrainLink |
| Rule 185 Foundations Disability Services Learning Center, Code: RULE185_CM | Rule 185 Foundations provides an introduction to Rule 185 (Rule 9525), suitable for disability case managers, assessors, and their supervisors. This course covers the history of Rule 185, provides information on what may be provided under Rule 185, and the basics of eligibility and case management. This course is intended for those new to Rule 185, as well as those who need a refresher. | TrainLink |
To access trainings below in TrainLink, you will need to log on to the Older Adult Programs or Disability Services learning centers and search by course code or title.
| Topic/Title/Course Code | Description | Location |
|---|---|---|
| Approval Option Service vendors, Disability Services Learning Center, Course Code: DS801 | Overview of the HCBS waiver/AC service lead agencies may approve through approval-option services and the general requirements to which lead agencies must adhere. | TrainLink |
| Building your skills: Developing a support plan, Disability Services Learning Center, Course Code: DS605 | Monthly webinar on building a foundational knowledge of support planning skills. Sessions are on the last Wednesday of each month from 10 to 11:30 a.m. | Sign up via TrainLink |
| Community First Services and Supports (CFSS) | This training is an overview of the CFSS program and how it compares to PCA. | Pathlore |
| Consumer Directed Community Supports (CDCS), Disability Services Learning Center, Course Code: DS400 | Basics of CDCS, roles and responsibilities of all those involved, how to review a community support plan, what are and are not allowable goods and services, the rules about paying spouses and parents of minors and involuntary exits from CDCS. | TrainLink |
| Consumer Directed Community Supports (CDCS) Participant Course | This training is intended for people on a waiver or Alternative Care program to help them decide whether CDCS is right for them. | Pathlore |
| Deaf and hard of hearing training calendar | Comprehensive list of in-person, video and web-based training for deaf and hard of hearing services | Deaf and hard of hearing learning center |
| Deafblind 101: An Introduction to Combined Hearing and Vision Loss | Introductory course to combined hearing and vision loss | Pathlore, |
| E1MN: Supporting People on Waivers in Competitive, Integrated Employment | This course guides case managers through their role and responsibilities, as part of a team, supporting a person on a waiver in employment. Walk through the “Basic training for all roles” first. Then take the “Case Managers” course, which includes tools and resources a case manager can use to help with successful employment. | Disability Hub MN - E1MN training |
| Environmental Accessibility Adaptation (EAA): Home Modification, Disability Services Learning Center, Course Code: PS_EAA | Provides lead agencies, providers and DHS-enrolled construction companies with tools and resources to complete a safe and effective home modification project. | TrainLink |
| Home and Community-Based Services Rule Overview | This video will help people understand the federal Home and Community-Based Services rule. We will be going over the concepts in the rule, with a focus on conflict-free case management, person-centered planning and the home and community-based setting requirements. We will talk about the federal requirements, how Minnesota plans to comply with the rule and what the impact may be on people who receive services and providers who support those people. | YouTube |
| LTSS Notice of Action and Appeals Processes, Disability Services Learning Center, Course Code: DSD_NOA | Four modules that introduce the notice of action process, DHS forms 2828A and 2828B and the LTSS appeals process. | TrainLink |
| MMIS Navigation for Continuing Care, Disability Services Learning Center, Course Code: DS605 | General MMIS navigation, DD and LTC screening documents and service agreements. | TrainLink |
| MMIS online training modules, Older Adult Programs, Course Codes: MMIS001 to MMIS021 | These courses provide basic instructions for MMIS users. The Aging and Adult Services training and conferences page, gives instruction on how to find the MMIS online training sessions in the Older Adult Programs Learning Center, in TrainLink. Works for BI, CAC, CADI waivers as well. | TrainLink |
| PCA Policy for Lead Agencies, Disability Services Learning Center, Course Code: PPOL2018 | This course offers lead agency staff an introduction to the personal care assistance (PCA) program. The course covers PCA policy. | TrainLink |
| Person-Centered Practices in Support Planning, Disability Services Learning Center, Course Code: PCP001 | These training modules provide information about how person-centered practices are integrated into assessor and case manager responsibilities and workflows. The training also has a section for people to understand the criteria used by the lead agency review team to evaluate a person-centered support plan. | TrainLink |
| Relocation Service Coordination (RSC): Learning the Basics, Disability Services Learning Center, Course Code: RSC101 | This course provides the basics of relocation service coordination including the process of connecting a person to RSC, the role of the RSC case manager, best practices when working with RSC case managers and how to ensure a successful transition for the person receiving RSC. | TrainLink |
| Supported Decision Making: Protecting Rights, Ensuring Choices, Disability Services Learning Center, Course Code: SDM | A video by Jonathan Martinis, senior director of law and policy at Burton Blatt Institute at Syracuse University. | TrainLink
YouTube |
| Supporting My Move: A Case Manager’s Role, Disability Services Learning Center, Course Code: HOUSING_CM | This course guides case managers through their role and responsibilities in supporting a person they work with to find a new home. This course also touches on different moving supports and services for people on an HCBS waiver, including tools and resources a case manager could use to help with successful moves. | TrainLink |
| Waiver Provider 101 (developed for providers), Disability Services Learning Center, Course Code: DS13010 | Six modules that provide basic information about MHCP and the HCBS waiver and AC program operations, policies and requirements. | TrainLink |
DirectCourse is a learning management system that provides online courses to help you support people with disabilities, their families and professionals who work with them. The Minnesota Department of Human Services provides free and low-cost access to the courses below.
Fill out the DirectCourse request form to sign up for courses. For more information, email Minnesota’s DirectCourse learning administrator.
| Course collection | Notes |
|---|---|
| College of Direct Support | Provides online courses for providers, lead agencies, people with disabilities and their families. The courses are designed to promote high-quality services that support people with disabilities in leading self-directed, person-centered lives. |
| College of Employment Services | Provides online courses designed for people who explore, develop and support the employment goals of people with disabilities. This training is a powerful resource that can help equip people with the skills and competencies needed to provide employment services. |
| Person-Centered Counseling program | Provides online courses for providers, lead agencies, people with disabilities and their families. These courses are designed to build skills to carry out person-centered planning principles and practices effectively. |
The College of Direct Support curriculum (external link) is a set of online training courses offered to lead agencies, providers, people with disabilities and their families. The College of Direct Support provides information that focuses on improving knowledge, promoting high-quality services, creating trained professionals and helping people with disabilities so that they may lead more self-directed, person-centered lives. Courses include:
Provide content suggestions or issues with the website using this online form.
