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What next?

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1. Watch your mail

You will receive a letter titled “Health Care Notice.” It will say either:

  • Approved for MinnesotaCare.
    health-care-notice
  • Approved for MinnesotaCare and You must give us more information.
    This means you have been approved for MinnesotaCare, but we need more information or paper proof from you. The letter will tell the information you need to provide, and by when. If the information is not received by that date, your MinnesotaCare may end.

  • Does not qualify. This means you are ineligible for MinnesotaCare.
    health-care-notice-does-not-qualify
 

2. Pay your premium

Once approved for MinnesotaCare, the insurance begins the month after you pay your premium if you have one. If your premium bill shows $0, skip to step 3.

You need to pay the premium bill by noon on the last business day of the month for the insurance to start on the first day of the next month. You can pay your bill:

  • Online: 
    • Visit payments.dhs.state.mn.us
    • Select MinnesotaCare from the menu. 
    • Fill in your case number, the bill/invoice number and the bill amount. 
    • You can pay by credit card (VISA or MasterCard) or electronic withdrawal from a checking account.

  • By phone 
    • Call 800-657-3672. Choose “Option 1” for enrolled, and “Option 1” again to make a payment.
    • You will need your case number, the bill/invoice number and the bill amount. 
    • You can pay by credit card (VISA or MasterCard) or electronic withdrawal from a checking account.

  • By mail:
    • Allow enough time for your payment to arrive by the due date on the bill/invoice. 
    • You can pay by check or money order. Do not mail cash. Write your case number on your check or money order. 
    • Mail your payment with the payment stub to:
      MinnesotaCare
      PO Box 64834
      St. Paul, MN 55164-0834

  • In person 
    • Pay your premium at the MinnesotaCare office in downtown St. Paul Monday to Friday, 8 a.m. to 4 p.m.
    • Elmer L. Andersen building
      540 Cedar St.
      St. Paul, MN 
    • You can pay by cash, check or money order. If you pay by cash, you must have the exact amount.
    • County offices do not take MinnesotaCare payments.

Example of first monthly premium bill:

first-premium

To continue to keep MinnesotaCare, you must pay the premium bill each month. It is due around the 15th of each month. Payments received after 5:00 p.m. or on holidays or weekends will be credited the following business day.

 

3. Look for your insurance card in the mail

Your Minnesota Health Care Programs ID card looks like this:
sample-MHCP-ID-card-front
It means you have health insurance. Show it when you receive health care services.

If you do not receive an ID card within a couple weeks, do not submit another application. Call Health Care Consumer Support:
        8 a.m. to 4 p.m., Monday-Friday
        651-297-3862 or 800-657-3672
        For those who speak little or no English, there are free interpreter services.
        TTY: Use your preferred relay service 
 

4. Find a doctor or other health care provider

Some enrollees get their MinnesotaCare insurance through a health plan. The health plans are:

If you are a health plan member, you will receive another ID card in the mail, this one from your health plan. You must go to doctors, dentists and other providers who are in your health plan's network for most services. Your health plan's member services staff can help you find a provider. If you need to see a specialist, contact your health plan and ask if you need a referral before you go. Learn more about your coverage through a health plan.

If you are not a health plan member, you have what is called “fee-for-service” coverage. That means can go to any doctor, dentist or other provider in this Provider Directory. These providers all accept your insurance. You also can call the Health Care Consumer Supports call center for help finding a provider.

Learn more about “fee-for-service” coverage.

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