All MSHO and MSC+ care coordinators must be certified assessors. They might need to complete a MnCHOICES assessment for their members who request Elderly Waiver and/or Community First Services and Supports
Care coordinators who will not complete MnCHOICES assessments but who perform HRAs and support plans for Special Needs BasicCare (SNBC) will not need to become certified assessors
All other users who will not complete MnCHOICES assessments but who need to access the revised MnCHOICES application for business needs will not need to be certified assessors (such as case aides, support staff, supervisors).
MSHO and MSC+ care coordinators who work with nursing home members will continue to follow the current MCO practice. You will not complete nursing home assessments in the revised MnCHOICES application.
If a care coordinator needs to assess a person for Elderly Waiver to leave the nursing home, the care coordinator will complete this assessment in the revised MnCHOICES application.
If a person is on SNBC and in the nursing home at the time their assessment is due, the care coordinator will use the MnCHOICES application to complete the HRA.
No, MCOs will continue their current care coordination model. Per contract, coordinators will continue to perform the assessor and care coordinator role.
The PCA assessment questions are integrated into the MnCHOICES assessment. Care coordinators will use the MnCHOICES assessment to determine eligibility for PCA (CFSS) services. A separate legacy assessment tool will no longer be necessary.
MCO contracts provide the assessor candidate education and experience requirements for all MCO staff and delegates. Additional questions about care coordinator requirements should be directed to the managed care organization with which you contract. Those requirements are governed by DHS’s contracts with the MCOs.
Care coordinators must complete the MnCAT training in order to become a certified assessor. MCOs must track each certified assessor/care coordinator’s ongoing continuing education credits, once they are certified.
With the launch of the revised MnCHOICES application, an additional form will be available: The assessment summary. You will provide the assessment summary to the person to give a summary of what was learned about the person during their assessment and next steps after the MnCHOICES assessment.
Yes. As all lead agencies prepare for the revised MnCHOICES application launch in November 2021, DHS is providing regularly scheduled launch webinars to cover topics to help orient users to the new application and workflows. Please see the launch webinar schedule for more details on when the webinars will occur and the topics to be covered.
The support plan is considered a “form” in the revised MnCHOICES application. The support plan will be tailored to the user based on the person’s program. For example, a person who receives Elderly Waiver will have different fields showing than a person on the SNBC program. We will share more information in upcoming webinars.
There are essentially two versions of the HRA. The first is for the SNBC population and the community non-LTSS population. This HRA will operate independently from the MnCHOICES assessment and is specifically for the care coordinator to complete. Information from the HRA will flow into the support plan; information from a MnCHOICES assessment will not.
In the second version there is not a separate HRA; instead, there is a “Staying healthy” domain within the MnCHOICES assessment that will cover the additional elements required for MCOs that are not covered elsewhere in the assessment. Elements that the MnCHOICES assessment already covers (such as dressing, grooming, bathing, etc.) will not be in the “Staying healthy” domain because this would be duplicative. It is already covered in the assessment. We will go into more detail about this at future launch webinars. As we build more of the system, we will have more screenshots to show to help paint a clearer picture for everyone.
Access and navigation: All users will learn how to navigate the revised MnCHOICES application to complete their work. Access and navigation training includes how to log in and the basic layout of the application (such as how to use your dashboard, using person profile, etc.).
Workflow:
Understanding the different types of assessments (HRA and MnCHOICES assessment)
How to obtain the correct type of support plan based on the assessment completed
How to interact with the application when the user has multiple roles with a person (e.g., care coordinator performs both the care coordinator and the CADI case manager role for the person)
Best practice sessions: DHS policy staff will host best practice sessions to provide MCO and delegate staff with best practice sessions to support their work in the application.
