Pandemic Electronic Benefit Transfer (P-EBT) is a temporary food benefit available to Minnesota families with children who would have received free or reduced-price meals if schools were open.
The Minnesota Department of Human Services (DHS) will send one-way text messages via a toll-free number of 1-855-965-0703 to inform households they will be receiving P-EBT benefits. The Minnesota Department of Human Services will not ask for personal information.
The text messages will begin March 2021 and may reoccur until all benefits are distributed. Participation to receive text messages is voluntary.
Sample text message:
The Department of Human Services invites you to get texts with important notices about your benefits.
If you do not want to receive messages, please reply with STOP.
You can cancel the texts at any time. Just text "STOP". The text message will be sent from 1-855-965-0703. After you message "STOP" to us, we will send you a message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us. If you want to join again, send a text with the word “unstop” to 855-965-0703.
If your cell phone number has changed, contact your child’s school to update your contact information.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at DHS.SNAP.SpecialProjects@state.mn.us or 651-431-4608 or 1-833-454-0153.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive recurring text messages including at least three times a month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy available at https://edocs.dhs.state.mn.us/lfserver/Public/DHS-3979-ENG.
The P-EBT program as necessary will send you text messages about your P-EBT benefits, unless you decide to opt-out of receiving text messages. Below is information related to the text messages the P-EBT program intends on sending you and information on how to opt-out of receiving text messages.
Please contact the Minnesota Department of Human Services at 651-431-4608, 1-833-454-0153 or DHS.SNAP.SpecialProjects@state.mn.us.