Already enrolled?
Your Minnesota Department of Human Services (DHS) health care account lets you manage your Medical Assistance or MinnesotaCare case online.
Sign in to your account
What can I use my account for?
You can complete many tasks without calling your agency, such as:
- Review notices
- Reapply for coverage (if coverage has closed)
- File an appeal
- Assign a navigator to your case
What you cannot do online
Your online account can help with some tasks, but many changes must be handled by your county, Tribal Nation or DHS Health Care Consumer Support (HCCS). If you need to report changes, ask questions about your renewal, request proof of coverage or have other general questions, contact your agency.
Note: Go to the Using your coverage and finding providers section on this page for questions about medical billing, what’s covered with your plan or finding a doctor.
Find your local county or Tribal agency Contact Health Care Consumer SupportRenew your coverage
Most people must renew their Medical Assistance or MinnesotaCare coverage once per year. Your coverage may be automatically renewed or you may have to manually renew.
What to expect?
- Automatic renewal – You’ll get a notice if your case has been automatically renewed. You will not need to provide anything further to your agency to complete your renewal.
- Manual renewal – You must complete and return a renewal form and documentation of your information.
Make a premium payment
Some health care programs require you to make a monthly premium payment. The most common programs requiring a premium payment are MinnesotaCare and Medical Assistance for Employed Persons with Disabilities (MA-EPD).
Other public health care programs which may require a premium are:
- Minnesota Senior Health Options (MSHO)
- Alternative Care Waivers (AC)
- Special Needs Basic Care (SNBC)
You must make your first premium payment before your coverage can start. Missing ongoing payments may cause your coverage to close.
Need more information on how to make payments?
Review the premium invoice mailed to you to determine who the premium payment is for and which program it applies to.
Learn more about MinnesotaCare premiums Learn more about MA-EPD premiumsWhich agency should I contact with questions?
Depending on which program(s) your household currently has coverage, contact the following agency:
If ANY household members have Medical Assistance (MA) coverage:
Find your local county or Tribal agencyCounties and Tribes manage all cases that include MA as well as households that have members on both MA and MinnesotaCare
If ALL household members have MinnesotaCare coverage:
Contact Health Care Consumer SupportHCCS supports MinnesotaCare-only cases
Using your coverage and finding providers
All members covered by MinnesotaCare and most members covered by Medical Assistance will get their medical bills paid for by a managed care plan. Some members covered by Medical Assistance who meet an exception will not need to select a managed care plan and will have their providers paid directly by the state, which is known as fee-for-service.
Which type of plan do I have?
Managed care plan – You will get information in the mail about choosing a health plan. You may be enrolled in an assigned health plan until we get your enrollment form. Once we get your enrollment form and you are enrolled, the health plan will send you a health plan ID card and information telling you how to get services. Give your health care provider your health plan ID card and your Minnesota Health Care Programs (MHCP) member ID card each time you receive services.
Find providers in your planFee for service – Minnesota Health Care Programs (MHCP) pays a fee to MHCP-enrolled health care providers for any covered service they provide to you. Give your health care provider your MHCP member ID card each time you receive services.
Find providers that take fee-for-service coverageWho to contact for questions about your plan or issues with providers?
Managed care plan – Members on a managed care plan must see providers allowed through their plan. Learn more about managed care plans or contact your managed care plan for more information.
Contact your managed care planFee-for-service – Members on fee-for-service can see any provider who accepts Medical Assistance. Review the fee-for-service member handbook for more information and who to contact with questions.
Fee-for-service member handbookAdditional help
Navigators are trained experts who give free and confidential help. They are not salespeople and do not work for insurance companies. They can help you:
- Help fill out forms
- Make sure information is complete
- Help with renewals
- Upload verifications (i.e., paystubs, ID, immigration status, etc.)